Warranty & Refund Policy

Warranty

Product is covered under 2 year standard warranty.

Warranty type of product is carry.

Warranty product will be null and void if:

  • The product is damaged physically
  • The product is repaired, modified, and disassembled by somebody else other than Wastefox or Wastefox licenced representatives

Warranty limitations

  • Warranty of the composter is limited to manufacturing defect
  • Warranty covers other accessories as well in addition to the composter itself: additional inner case, waste collection bucket. The warranty doesn’t cover composting substances
  • If possible the composter is repaired by Wastefox; the composter is replaced only if repairs are not possible

Refund Policy

Our return policy lasts 14 days. If over 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Shipping

To return your product, you should mail your product to: Taara pst 1a-6, Tartu, Tartumaa 51005.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.